Distribution Clerk

DISTRIBUTION CLERK

We are actively recruiting a distribution clerk for one of our leading clients in the London Heathrow area. Our client was established in 2003 and manages the supply chain of temperature-controlled perishable goods. The optimization and control of its processes allows it today to guarantee the total satisfaction of its industrial customers.

POSITION SUMMARY

-       Facilitate the movement of freight from arrival on site to customer delivery in accordance with organisational policy and procedure

-       Manage the necessary documentation relating to product distribution. Ensure systems are maintained and information is stored correctly

-       Communicate with customers and suppliers, as necessary to ensure an efficient distribution and storage process is maintained

-       Liaise with the warehouse team to ensure the swift movement of freight through our facility

RESPONSIBILITIES

- Documentation and records: prepare collection and delivery notes in accordance with daily arrivals and distribution lists

- Communication: Liaise with customers regarding product arrival and inspections

- Provide customer cargo tracking: monitor and track shipments throughout the transportation process, providing real time updates to clients and internal teams

- Problem resolution: proactively identify an resolve any shipment-related issues, such as delays, damaged or customers clearance / DEFRA challenges

- Customer service: answer telephone calls, resolve customer queries, serve collecting drivers with tickets upon arrival

EXPERIENCE AND QUALIFICATIONS

- Previous experience in warehousing / logistics

- Experience with perishable goods / food stuff is an advantage

- Strong communication and interpersonal skills

- Attention to detail and strong organizational abilities

- Proficieny in relevant computer software and applications

- Problem solving skills and ability to work under pressure

CHARACTERISTICS

-       Organisational skills: The ability to manage multiple job sheets, documents, and tasks simultaneously is crucial. Effective organization ensures that shipments are processed smoothly and on time.

-       Problem-Solving Abilities: Distribution Clerks often encounter challenges such as quality issues, transportation delays, or documentation discrepancies. They should be adept at identifying problems and finding solutions quickly.

-       Communication Skills: Strong written and verbal communication is essential when interacting with clients, carriers, customs authorities, and internal teams. Clear and concise communication helps ensure smooth operations and client satisfaction.

-       Customer Service Orientation: Building and maintaining positive relationships with clients is key to client retention and business growth. Providing exceptional customer service ensures clients are satisfied with the distribution process.

-       Team Player: Collaborating with colleagues in various departments, such as warehouse, customs, and transportation is common in this role. Being a team player fosters smooth coordination within the organization.

-       Resilience: The logistics industry can be demanding and may require working under pressure to meet tight deadlines. Being resilient and able to handle stress is important for job performance

Contact

In the first instance;

Send us your CV or email your interest including your work history and availability - amy@workforcedriverhire.com

Alternatively, CALL 0113 3455230 and ask for Amy