Customer Service Representative/Lead Facilitator
Company: We Are Working, Inc.
Location: Israel
Hours: Full-time or Part-time, Flexible Hours
About Us:
At We Are Working, Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses. We help with two circumstances - anyone injured by terrorist related acts (such as the Oct 7 attack on Israel); or civilians injured while working for U.S. defense related companies operating offshore. Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals worldwide. We have a high success rate in securing benefits for our clients, regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.
About the role:
This is a remote, full time or part time, work-from-home position, with flexible hours, working for We Are Working, Inc, a U.S. based, global company (an ‘Achieve-It’ affiliated company). Compensation is up to $30/hr (base + incentives).
We are looking for customer service representatives, and lead facilitators. In these roles, you would help us locate, support, and process our clients which include: 1) civilians that have been injured, or the families of individuals killed, while working for U.S. companies operating to support the U.S. military abroad (i.e. Iraq, Afghanistan, Pakistan, Ukraine, Nepal, Philippines, or any country with a U.S. military base); 2) anyone (civilian or military) that has been injured by certain terrorist acts.
Responsibilities include:
Helping educate and engage with and our clients affected by injuries or loss.
Guide our clients through the claims process.
Assist in locating eligible individuals and families for support with collecting compensation.
Support the company through various project management and project support duties
For more details about what types of injuries are eligible use this link - https://weareworking.com/claims/
Following is information on what kind of leads would you be helping us connect with:
Person specification
U.S. Military Service Members & their families (active and veterans)
Wounded Iraqi and Afghanistan veterans
Anyone wounded or killed by Oct 7 attack on Israel
Gold Star Families & Civilian contractors (even if already receiving benefits)
Examples of professions these individuals might be in:
Construction crew in the U.S. Government-funded projects worldwide
Heavy Equipment Operators on U.S. military bases or ports
Drivers delivering supplies or fuel to U.S. Forces
Linguists or Translators supporting U.S. Forces globally
Security Personnel in U.S. Government projects or Department of State
Food Services Personnel in U.S. Military bases
Types of Injuries they might have sustained (regardless of when)
Any physical injury
Death
Mental trauma (PTSD, Depression, Anxiety)
Nightmares, Insomnia, Panic attacks
Suicidal thoughts, Recurring flashbacks of traumatic events
Some US Companies they might have been employed under:
AECOM
Air Scan Academi
Bechtel
Baker Hughes
Blackwater (Constellis Holdings)
Boeing
CACI International
DRS Technologies
Dell
DynCorp
Eagle Aviation Services and Technology (EAST)
Ecolog International
Fluor Corp
General Electric
General Dynamics
Global Linguist Solutions
Halliburton
Honeywell
IAP
Lockheed Martin
Kellogg Brown & Root (KBR)
Military Professional Resources (MPR)
Northrop Grumman
PAE
Raytheon
SCI
Schlumberger
Service Employees International
Sikorsky and Bell Textron
Titan Corp
Triple Canopy
USAID
Vinnell Corp
Job Details:
Schedule: Flexible schedule with some overlap during the 9:00 AM - 5:00 PM EST.
Remote: 100% Online, based outside the US