Job Title: Inside Sales Associate

Department: MCMTS

Reports to: Inside Sales Supervisor

Level: Full Time; Exempt

Location: Louisville, KY

Summary of Responsibilities:

The Inside Sales Associate is a supportive role that acts as an administrative assistant to the Sales Team, while also facilitating collaboration within the team. The Inside Sales Associate will also function as a liaison between the Sales Team and the other departments within the organization.

Essential Functions:

Enter new sales leads and prospects into ConnectWise, and forward to outside sales.
Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.
Work through a daily list of sales activities in ConnectWise.
Maintain knowledge of product and service offerings of the company.
Support the Sales Team by creating sales documents and proposals, generating sales related reports for management, and performing general office functions.
Serve as liaison with other departments in the company to gather documentation and data for supporting the Sales Team.
Utilize purchasing system for procurement of products.
Maintain product listing, with price and cost information, in ConnectWise.
Prepare purchase orders for products through ConnectWise.
Perform the receiving process on products as they arrive from manufacturers and vendors.
Receive incoming and ship outgoing products.
Maintain product inventory in ConnectWise.
Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
Document internal processes and procedures related to duties and responsibilities.
Responsible for entering time and expenses in ConnectWise as they occur.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Enter all work as activities or service tickets in ConnectWise.

Education, Experience, and Skills:

BA/BS, preferably in marketing, business administration, or a related field.
Proficient with general office applications.
Accuracy and attention to detail.
Enjoy working with customers and external audiences.
Strong organizational, presentation, and customer service skills.
Skill in preparing written communications and materials.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Ability to multi-task and adapt to changes quickly.
Typing skills to ensure quick and accurate data entry.
Self-motivated with the ability to work in a fast moving environment.

Expectations:

Respect and earn the respect of fellow team members.
Take ownership of identified processes and responsibilities.
Keep open communications with manager, team and leadership.
Perform work with confidence and pride, follow through to completion.
Dependable.
Make informed decisions – discuss with manager when needed.
Grow and learn from past mistakes.
Work in a safe, clean and employee friendly atmosphere.
Work personal/professional development plan.
Must have flexibility with work schedule.

Working Conditions:

· Minimal hazards.

· General office working conditions.

· Occasional heavy lifting.

· Periodic evening and/or weekend work.

About Us:

As a large regional Top 100 firm, MCM CPAs & Advisors & our affiliate MCM Technology Solutions provide highly specialized business services to a broad range of clients. Privately and publicly held businesses, not-for-profits, small businesses and individuals across the region and throughout the country receive personalized attention and local access from national level talent. We have offices in Louisville & Lexington, KY; Indianapolis, IN; Jeffersonville, IN and Cincinnati, OH. The MCM Technology Solutions office is located in East Louisville, KY.

MCM Technology Solutions Group offers a hybrid environment working both in the office and remotely. MCM also provides a remote work support stipend to all employees for home office setup assistance. There are a wide range of benefits to joining the MCM team, including flexible scheduling, health/dental/vision insurance, company paid life insurance, bonus program, profit sharing, annual compensation review, 401K match, paid paternity/maternity leave, a robust PTO offering, annual goal setting and review periods, paid CPE, company outings and volunteer opportunities, and professional development opportunities just to name a few.

Join a company where People Matter, Excellence Rules, and Leaders Inspire. Join MCM!

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not intended to be an exhaustive list of all duties and responsibilities required of individuals in this job. Other duties may be assigned as determined by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

We are committed to providing equal employment opportunities to all employees and

applicants without regard to race, ethnicity, religion, color, sex (including childbirth, nursing

and related medical conditions), gender, gender identity or expression, sexual

orientation, national origin, ancestry, citizenship status, uniform service member and

veteran status, marital status, pregnancy, age, protected medical condition, genetic.

information, disability, or any other protected status in accordance with all applicable federal,

state and local laws.

EOE

MCM Technology Solutions

New Jobs

Inside Sales Associate