The medical records specialist will be responsible for canvassing of medical facilities such as hospitals, clinics, and pharmacies. This individual will call on behalf of insurance providers and must conduct themselves in a professional manner. The goal of canvassing is to obtain information relevant to an open insurance claim/investigation. This individual will also be responsible for obtaining records from various medical facilities in an effort to document a claimant's full medical history.

Responsibilities 

Make phone calls on behalf of insurance providers to medical facilities to ascertain dates of service
Obtain records from medical facilities
Document all information gathered into detailed report
Provide weekly updates to clients regarding progress of files
Additional duties as assigned

EDUCATION

Skills

High School Diploma Required. Bachelor's Degree preferred.

Well organized
Excellent time management
Proficient with Microsoft Word
Excellent phone and interpersonal skills

Experience

No Experience Required; previous call center or medical (insurance) related experience preferred.

Working Conditions

This position works in an office environment where temperatures are constant. Frequent prolonged periods of a stationary position. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers.

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Ethos Risk Services

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Medical Records Specialist