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Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. Founded in 2006, CRC has expanded to 15 research teams publishing research on over 150 companies. We pride ourselves on a disciplined research process that has us regularly engaged with the industries and companies we cover.

We are focused on identifying fundamental inflection points to aid in the rigorous analysis of our covered companies and industry forecasts. Our clients find value from getting in front of key themes and trends that lead to better strategic and financial decisions. We are committed to a singular focus on providing the most accurate and reliable research product in the market. If you are interested in equity and market research within an environment that fosters teamwork and excellence, Cleveland Research could be the place for you!

As a Sales Coordinator, you will be responsible for providing sales support to our internal Market Research Sales Team and delivering 5-star customer service to our Market Research Customers.

Responsibilities include:

Manage inbound distribution requests
Onboard new customers
Prepare slide decks for sales calls and new customer onboarding sessions
Work closely with our internal contracts team to request contracts for new customers
Track customer renewal dates and assist in renewal process
Assist with preparation for company hosted events and webinars
Pull and format customer engagement reports from internal CRM
Assist with maintaining accurate customer information
Provide additional support both to the internal Market Research Sales Team and to external customers.

Position Requirements:

A graduate or undergraduate business degree or 1-2 years of equivalent work experience
Excellent communication skills, both written and verbal
Excellent follow up skills and a proactive mindset
Outstanding time management and organizational skills
Strong work ethic and interest in learning the industry
Strong computer skills
Attention to detail
Salesforce, Singletrack or other CRM experience preferred but not required.

BENEFITS: Competitive salary, fully paid health insurance coverage, 401(k), hybrid work schedule and a variety of other perks.

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Cleveland Research Company

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Sales Coordinator