This position reports to VP, Revenue Cycle and provides leadership, planning, collaboration, and direction for functions in HIM (Coding and ROI/Data Integrity Operations, as part of the CMH Revenue Cycle (Patient Access, Revenue Integrity, Health Information Management, Patient Financial Services). Position includes working collaboratively with all other facets of the CMH enterprise, including clinical and provider stakeholders, patients, families and leaders to meet local, area, and enterprise goals and True North metrics. This position is responsible for developing and implementing sustainable strategies to meet enterprise, Finance, Revenue Cycle, and individual area goals related to their direct span of control. In addition, this position assures the proper and accurate compliance, oversight, management, and evolution of the Revenue Cycle and its partnership role in enterprise-wide initiatives and strategies related to the financial goals and health of the organization.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza and COVID-19 vaccines are a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you become a finalist for this position, and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities:

- Accountable for revenue cycle functions specific to span of control, assuring sustainable effective and efficient practices, processes, and operations which adhere to all applicable federal, state, and enterprise regulations, as well as assuring a successful performance record based on achieving, maintaining, and exceeding identified key performance indicators and goals within the Revenue Cycle and CMH enterprise.

- Identify strategies for revenue enhancement and process improvement.

- Coaches, guides, mentors, motivates, builds trust, and holds direct- and indirect employees accountable for areas of control, setting performance standards, providing guidance, and delegating responsibility as appropriate.

- Develops and maintains effective relationships with revenue cycle team members and other enterprise stakeholders, including patients, families, providers, and leadership.

Qualifications:

- Master's Degree MBA or Healthcare related Masters preferred

- Or Bachelor's Degree Required and 7 or more years experience in a manger or leadership role

- Or HS diploma or equivalent required in lieu of a secondary degree. 15 years of experience, 10 years in a management/leadership role and 5 years working in a revenue cycle department

- HFMA, AHIMA, or other related professional organization membership, leadership preferred

- Certified Coder preferred

- RHIT Certified preferred

Remote Work/Work from Home

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.

Children's Mercy Kansas City

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Senior Director, Health Information Management / HIM - Revenue Cycle